Enterprise Sales · Solution Design · Business Model
I design the offer, the commercial model, and the sales engine that takes it to market — across CX, digital operations, and BPM.
20+ years selling digital transformation, CX and BPM services to enterprise, public-sector and government clients across four global markets.
About
I sit between the client problem and the signed model. I shape the solution architecture, the operating model, and the commercial construct — then run the motion that wins it: qualification, bid story, pricing, and negotiation.
Twenty years across ITeS, BPO/BPM and e-commerce, selling digital transformation, CX and BPM to enterprise, public-sector and government buyers in India, North America, Europe and MEA. My work spans the full revenue motion: solution design, business-model design, pre-sales, bid and proposal architecture, pricing, contract negotiation, inside sales, and revenue operations.
Today I align marketing, inside sales, solutioning and field sales into one accountable engine — qualifying the right opportunities, designing solutions that map to real business outcomes, and pricing them to win. Equally at home in a CXO conversation, a solution workshop, a bid war room, or a forecasting review.
What I do
The capabilities I bring to a deal — from solution and business-model design to the sales motion that wins and scales it.
Built proof: AI tools for account planning, buying committees and GTM — designed and shipped.
Designing operating models and delivery constructs across contact centre, digital operations, service desk, shared services and GCC/BOT — mapped to the client outcome, not a feature list.
Shaping the offer, pricing logic, margin, risk, transition and contract form so delivery can actually run what sales just sold.
Winning large corporate, public-sector and government accounts through outcome-led selling.
Running the full RFP/RFI lifecycle — win themes, storyboarding, solution narrative, content and executive reviews.
Designing data-driven go-to-market plays using CRM analytics, intent data and AI-assisted research. Includes the inside-sales and lead-gen system I built and run.
Aligning marketing, sales and solutioning with KPIs, dashboards and forecasting accuracy.
Crafting competitive, profitable commercial models and closing favourable contract terms.
Deepening relationships and designing the next model — upsell and cross-sell as a designed offer, not only relationship maintenance.
Designs
Proof of the work — problem, model designed, result. Facts only from the career history below.
mjunction, Group Manager — New Business.
End-to-end transformation engagement — current-state mapping, pain points, and to-be processes with senior stakeholders.
Led the deal that won the Government of India's Spectrum Auction project.
mjunction, Group Manager — New Business.
A new business line for banks and financial institutions — offer, operating model and go-to-market.
Launched the Immovable Asset Sale business line.
Magnum Machine & Tools.
A full granules-to-bottle machinery line — injection moulding, PET bottle-blowing and ancillaries — converting a trader into a manufacturer.
Closed the company's first complete line of that kind.
Designed CX, digital operations, service desk and GCC/BOT solutions for multi-million-dollar RFPs, RFIs and government tenders.
Career
Two decades designing solutions, business models and bids — and the sales leadership that won them, across India's leading services companies.
Get in touch
Designing a new offer, a bid architecture, or a sales engine? Let's talk. Selective on senior solution, revenue and business-model roles.